Beauty Brands :: Careers

Shift Manager

Duties and Responsibilities

Assist with ongoing recruiting, interviewing and hiring functions to meet store needs.
Work with staff a minimum number of hours per week (as set by manager) to train and develop associates to their level.
Ensure 100% resolution of customer concerns to the satisfaction of the customer and Beauty Brands.
Ensure that all associates are performing receiving, store operations, breakdowns, cycle counts, physical inventory, returned merchandise, and price change procedures accurately.
Complete and submit all required operating reports, forms, and projects.
Support an accurate inventory process.
Ensure proper execution of marketing plans, promotional programs, and visual merchandising standards.
Maintain employee records outlined by Beauty Brands procedures and appropriate legislative laws.
Follow Education guidelines and procedures.
Complete evaluations following company guidelines.
Ensure that the Best Practice Guidelines are followed:
- Greeting (greet client by name)
- Consultation (5-minute consultation with each client)
- Service (massage during service) € Post-service (thank the client, re-book the client, offer product recommendations)
Attend all required meetings.

Prerequisites

Strong customer service, communication, and interpersonal skills
Demonstrated record of punctuality, attendance, teamwork, and ability to follow company policies
One or more years experience in retail preferred

Career Progression Opportunities

Reports To

We continually seek outstanding professionals who are looking for growth opportunities with our innovative company.

If you're interested in learning more about the career opportunities at beauty brands, please contact our HR department by email or at:

beauty brands: 4600 Madison Avenue, Suite 400; Kansas City, Missouri 64112; 816-531-2266; Fax: 816-531-7122