Customer Service

Shipping Rates and Policies

Shipping Options and Delivery Time offers Standard Delivery and express shipping on all U.S. merchandise orders. Our standard shipping options are FedEx Home Delivery & SmartPost. Enjoy FREE shipping on all orders over $50.

Shipping Costs and Delivery Schedule

Delivery Option Delivery Cost Beauty Brands Processing Time Carrier Delivery Time Total Delivery Time
Standard Delivery $5.95 3–4 business days 2–7 business days
See map below
3–9 business days
FedEx 2nd Day Air $9.95 1–2 business days 2 business days 3–4 business days
FedEx Next Day $16.95 1–2 business days 1 business day 2–3 business days
FedEx Next Day with Signature Required $19.95 1–2 business days 1 business day 2-3 business days

Business Days: Monday–Friday, excluding federal holidays within the United States. FedEx Home Delivery, FedEx 2nd Day Air and FedEx Next Day Air: Orders must be placed by 12 p.m. CST to be processed on the same business day.

Processing Time: Orders received between Monday and Friday are usually processed the same day or by the end of the next business day. Orders received on Saturday and Sunday are usually processed by the end of Monday. All expedited priority orders must be placed by 12 p.m. CST to be processed on the same business day. If placed after this, your order will be processed the following business day.

Hazardous Materials

Certain items considered Hazardous Materials (HAZMAT), including aerosols and alcohol-based products (e.g., pressurized spray cans, hairspray, nail polish remover, nail polish, etc.), are required by the U.S. Department of Transportation to be shipped by ground-only transport, due to air transport restrictions and regulations. For these shipments, we recommend FedEx Home Delivery at $5.95. For P.O. Box addresses, FedEx SmartPost is the only shipping method available.

Shipping Policies

We can accept orders anytime, 24 hours a day, seven (7) days a week. Orders placed at will be processed (pending credit card or debit card approval) and shipped within one (1) to two (2) business days.

Standard shipments for orders within the continental United States are shipped by FedEx Home Delivery and will arrive within four (4) to six (6) business days of order placement (Monday through Friday, not including holidays).

  • Orders shipping to a P.O. Box address will be delivered by FedEx SmartPost arriving within 5-8 business days. We cannot express ship to a P.O. Box.
  • Orders shipping to APO or FPO addresses could take up to 14 days. Orders will be delivered by FedEx SmartPost. We cannot express ship to APO or FPO.
  • Express shipment requires the same processing time as a regular order but is shipped faster.
  • Express shipments will arrive within one (1) to four (4) business days from when your order ships (Monday through Friday, not including holidays and weekends) via FedEx. Express orders placed Friday after 12:00 p.m. CST will not be processed until the following Monday.
  • currently ships only to states in the continental United States and APO and FPO addresses.

Tracking Your Order

When your order has been shipped, you will receive a shipment confirmation via email that includes a FedEx tracking number and link so you can track your order status. Your FedEx tracking information can also be found in "my account" under "Order History".